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Privacy Policy for Koham Property

Last Updated: 26.5.2025

1. Introduction

Koham Property (“we,” “us,” or “our”) is committed to protecting your privacy in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

By providing your personal data to Koham Property and its subsidaries, you expressly consent to:

  • The collection, storage, and use of your data for the purposes outlined below.

  • Receiving marketing communications (EDMs, SMS, calls) from Koham Property, its subsidiaries and our approved partners.

  • The transfer of your data to third-party service providers under strict confidentiality agreements.

If you do not agree, you must not submit your information to us.


2. Information We Collect

We collect personal data only when necessary, including:

  • Contact Details (name, email, phone, address).

  • Demographic Data (location, preferences, property interests).

  • Technical Data (IP address, cookies, browsing behavior via our website).

  • Communication Records (emails, inquiries, survey responses).


3. How We Use Your Data

Your data will only be used for:

  • Sending property updates, promotions, and marketing materials (EDMs, SMS, calls).

  • Providing services related to Koham Property’s and its subsidiaries’ projects.

  • Sharing relevant offers from trusted partners (real estate developers, financial services).

  • Improving our website, services, and customer experience.

  • Complying with legal obligations (e.g., fraud prevention, court orders).


4. Data Sharing & Third Parties

We do not sell or rent your data. However, we may disclose it to:

  • Trusted partners (only those relevant to real estate services) for marketing purposes.

  • Service providers (e.g., email platforms, CRM systems) under strict confidentiality.

  • Legal authorities if required by law (e.g., subpoenas, fraud investigations).

All third parties must comply with Australian privacy laws.


5. Marketing Communications & Opt-Out

By submitting your details, you explicitly consent to receive:

  • EDMs, SMS, and calls from Koham Property.

  • Promotions from our partners (you may opt out of third-party communications separately).

You can unsubscribe at any time via:

  • The “Unsubscribe” link in emails.

  • Email request along with your instructions to marketing@kohamproperty.com.au

  • SMS reply “STOP” (for text messages).


6. Data Security & Retention

  • We use encryption, secure servers, and access controls to protect your data.

  • Data is retained only as long as necessary (or as required by law).

  • If a breach occurs, we will notify you and the Office of the Australian Information Commissioner (OAIC) if legally required.


7. Your Rights Under Australian Law

You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing.

  • Lodge a complaint with the OAIC if you believe we’ve breached privacy laws.

To exercise these rights, contact Koham Property.


8. International Data Transfers

If data is transferred outside Australia (e.g., cloud storage), we ensure:

  • Recipient countries have equivalent privacy laws (e.g., GDPR for EU transfers).

  • Contractual safeguards (e.g., EU Standard Contractual Clauses) are in place.


9. Policy Updates

We may update this policy. Changes will be posted on our website with a new “Last Updated” date. Continued use of our services constitutes acceptance.


10. Contact Us

For privacy-related concerns:
Koham Property